Returns & Exchanges
We want you to love your &Collar gear, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. Whether the fit isn't quite right or you've changed your mind, our hassle-free process ensures you can shop with total confidence.
Return Process
- 1.Start Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return or exchange.
- 2.Choose Your Option
Select whether you would like a refund to your original payment method, a direct size exchange, or store credit for a future performance apparel purchase.
- 3.Print & Pack
Download your prepaid shipping label and securely pack your items in their original packaging, ensuring all tags remain attached and the fabric is protected.
- 4.Ship & Refund
Drop your package off at any authorized carrier location; once our warehouse inspects the return, your refund or exchange will be processed within 5-7 business days.